The issue

Post lockdown, strict measures have been placed on our customers prompting the need for the Ultimate Track and Trace™️ solution. They must wear a mask when they enter a building and scan a QR Code for Track & Trace purposes. All of this is very alien to our customers.

Ultimately we need to change our environment to enhance and create a more enjoyable experience.

The solution

When patients visit dentists in the current climate, they want to know that appropriate measures are in place to protect their health.

Booking Scheduling App

The Ultimate Track and Trace™️ system combines the booking appointments online (Booking Scheduling App) and our door access control system with fever screening.

2 Applications 

• Patients

• Managers

Door Access Control

RTI-1 is a infrared non-contact, non-intrusive temperature screening and building access control system using facial recognition featuring a healthcare grade sensors with accuracy of 0.3ºC degrees Celsius. The camera takes patients and staff member’s temperature and images. It recognises you even when wearing a mask and will allow your team to gain access to the building. If a patient or staff member shows an elevated temperature or is not wearing a mask (based on the parameters of the system) access to the building is denied and the facilities manager/Duty Manager/designated member of staff receives a notification. When a patient  tries to enter the building and they are not wearing a mask, a visual message will alert them to wear a mask, removing the confrontational situation of their members of staff asking their patients to put a mask as they enter.