Restaurants – Ultimate Track and Trace™
£230.00 – £3,200.00
Configurations and Plans details
InfoBasic PlanPremier PlanPremier Pro Plan
Protecting the health of restaurants customers and staff. Our packages and plans are tailored to suit the needs of our clients.
Initial payment includes:
On-Boarding
Licensing of software
Training
Set up of payment gateway
2 hours on-line setup training
Food Ordering App
Customer Ordering System
Payment Gateway
Live Order updates
Business Branded App
Kitchen App
Customers Received
Customers Orders Ready
Mark orders as complete
Table service / QR Code Table Management App
Take orders at the table
QR Specific Table Management System
Simplified Ordering System
Order sent direct to Kitchen
Admin / Management App
Order Management
Menu Management
Special Offers
Finance Management
HR System for Waiter & Chef
Table Reservation System
Embedded EPOS
The Monthly Subscription includes:
Chat Box Support
On-line Support
Payment gateway
Hosting
Initial payment includes:
RTI-100
Mask Detection
App Push Notifications Alerts
Infrared Thermal Temperature
Early Fever detection system
Temperature scenario settings
Scans up to 30 people in an instant
0.3ºC accuracy
Food Ordering App
Customer Ordering System
Payment Gateway
Live Order updates
Business Branded App
Kitchen App
Customers Received
Customers Orders Ready
Mark orders as complete
Table service / QR Code Table Management App
Take orders at the table
QR Specific Table Management System
Simplified Ordering System
Order sent direct to Kitchen
Admin / Management App
Order Management
Menu Management
Special Offers
Finance Management
HR System for Waiter & Chef
Table Reservation System
Embedded EPOS
Installation
Site Audit
Licensing of Software & Hardware
2 hours on-line set up Management Training
Further 2 hours on-line Waiter/Kitchen
Web support
The Monthly Subscription includes:
Payment gateway
Hosting
Chat Box Support
On-line Support
On-site Support
Licensing of Software & Hardware
Optional service option
(after 18 months)
Software upgrade
Replacement of Hardware within 24hr if unrepairable
Initial payment includes:
32″ Screen
Audio and visual alerts informing customers to wear a mask.
Removes confrontation between staff and customers about mask wearing.
RTI-100
Mask Detection
App Push Notifications Alerts
Infrared Thermal Temperature
Early Fever detection system
Temperature scenario settings
Scans up to 30 people in an instant
0.3ºC accuracy
Food Ordering App
Customer Ordering System
Payment Gateway
Live Order updates
Business Branded App
Kitchen App
Customers Received
Customers Orders Ready
Mark orders as complete
Table service / QR Code Table Management App
Take orders at the table
QR Specific Table Management System
Simplified Ordering System
Order sent direct to Kitchen
Admin / Management App
Order Management
Menu Management
Special Offers
Finance Management
HR System for Waiter & Chef
Table Reservation System
Embedded EPOS
Installation
Site Audit
Licensing of Software & Hardware
2 hours on-line set up Management Training
Further 2 hours on-line Waiter/Kitchen web support
The Monthly Subscription includes:
Payment gateway
Hosting
Chat Box Support
On-line Support
On-site Support
Licensing of Software & Hardware
Optional service option
(after 18 months)
Software upgrade
Replacement of Hardware within 24hr if unrepairable
Description
The issue
Post lockdown, strict measures were introduced for restaurants and their customers creating the need for the Ultimate Track and Trace™ solution. Customers must wear a mask when they enter a building, scan a QR Code for Track & Trace purposes and remove the mask only after they ordered the meal. All of this is very alien to both staff and customers.
Ultimately we need to change our environment to enhance and create a more enjoyable experience.
The solution
When customers visit restaurants in the current climate, they want minimal contact and to feel secure in the knowledge that their fellow diners and waiters are healthy too. When they order food, they want minimum contact or as we call it, Contactless Ordering Solutions and Payment, which can be broken down into 3 formats: customers ordering from their table, curb-side collections and home delivery.
Microstrategies has the Ultimate Track and Trace™ solution. Ultimate Track and Trace™ system combines the benefits of ordering at the table (Table Service App) and our Fever Screening Camera alerting System.
Table Service App
The App allows customers to book a table, order and pay for food and beverages at home, on the go or in the restaurant.
5 Applications
• Customer App
• Chef App
• Waiter App
• Manager / Admin App
• Fever Screen App
All these allows the restaurant to accept orders at all customer touch points:
• Table Ordering/Dine-In
• Contactless Collection
• Curb-side Collection
• Delivery
• Storefront Ordering
Easy to use
Table reservations
Contactless order
Payment processing
Purpose built for Restaurants, Bars, Cafes and Theatres
Fever Screening System
Our fever screening cameras feature a healthcare grade non-contact, non-intrusive infrared sensors for accuracy within 0.3ºC and takes multiple temperature readings at the same time for ongoing monitoring of customers whilst they are on the premises, entrances and exits. If a customer starts to display an elevated body temperature, the system captures an image of the customer and informs a designated member of staff. When a customer tries to enter the building and they are not wearing a mask, an audio and visual message will alert them to wear a mask, removing the confrontational situation of their members of staff asking their customer to put a mask as they enter.
Our systems have successfully been deployed in restaurants in Britain. You can read more about their feedback on our website.
